Mau Pets Reviews

Mau Pets has an overall rating of 3.6 based on 42 reviews. Customer feedback on Mau Pets is mixed: Mau Pets reviewers highlight positive aspects like high-quality materials, stylish designs, excellent customer service, affordable pricing, which strongly appeal to pet owners looking for fashionable accessories. However, Mau Pets is often criticized for its limited size options, longer shipping times, occasional stock issues, lack of detailed product descriptions.

3.6/5.0

42 reviews

5 Stars

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1 Star

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All Mau Pets Reviews (42)
Imogene-rodrigez
May 26, 2026
"Not gonna lie, the photos were close"
Not gonna lie, it did look similar to the pictures, but the size felt a little off once I got it...
Henry-alvarez
May 17, 2026
"Feels Safe, but Not as Stable as I’d Hoped"
I’d say it feels safe overall, but it’s a bit unstable at times. Compared to what most people seem to expect from something like this, I think it could be sturdier. It does the job, but I wouldn’t call it the most reliable option out there...
charles_Moore73
April 23, 2026
"Looks nice, but bigger than I expected"
I’ll admit, the Maupets piece does look good, and my cat actually uses it now and then, so I guess that’s a win. It’s not bad at all, but it ended up feeling a bit larger in my living room than I thought it would. Probably my fault for not measuring more carefully before ordering, but still, I’m not totally sure it’s the perfect fit for the space.
heather1996
April 13, 2026
"The packaging was really clean and arrived…"
The packaging was really clean and arrived in great shape, with no dents at all.
lucinda_Simmons82
April 07, 2026
"Order was spot on"
I judged it fast when the box showed up, and right away I was like, yep, they got it right. My order from Mau Pets had everything in it, no missing stuff, no weird size mix-ups. After dealing with that on other pet sites, this was a relief. Nothing fancy, just a simple, smooth order that came exactly how it should.
BobCole
April 05, 2026
"Feels good buying from them"
I really like that they seem to care about ethical and sustainable sourcing. It makes me feel a bit better about buying from them
hello_norma273
March 26, 2026
"Sturdy and definitely worth checking out"
I ordered this from maupets.com it’s nicer than I expected. The material feels solid and not cheap at all, and my cat has been using it every day without any problems. The fabric looks and feels good too. There was a small loose thread when it arrived, but it wasn’t a big deal. I’d say it’s a solid buy overall, just not quite perfect, so 4 stars from me.
Irene_vanderschel98
March 11, 2026
"Back in stock way sooner than I thought"
I was expecting to wait a while, but the stuff came back in stock quick. Kind of surprised me, actually... nice when that happens
richard1994
March 11, 2026
"My experience wasn’t great. They showed up late…"
My experience wasn’t great. They showed up late and overall just didn’t feel very dependable. I also got the impression there might be extra fees tucked in somewhere, which made me a little uneasy. I’d be careful and double-check everything before booking.
AlfredCalle
March 08, 2026
"Does the job, but be careful with the clip"
It works okay overall, but just a heads up—the clip feels a bit loose, so I’d be careful relying on it too much. Setup also took longer than I expected, which was a little frustrating. It gets the job done, but it’s definitely not perfect.
RodneyAnderson
March 05, 2026
"I ended up ordering from Mau Pets..."
I ended up ordering from Mau Pets because I could put together a setup that actually worked for my space. The color choices and different parts were simple to sort through, and I really liked that I could adjust things before committing to the purchase.

The whole process felt straightforward, which I appreciated. Some websites make customization feel overly complicated, but here I could clearly see what I was selecting, and the final configuration actually made sense.
My cat uses it every single day now, so overall I’m very happy with it. It is not the cheapest option out there, but the ability to customize it made the price feel worth it for me.
JoelJones
February 23, 2026
"Super easy to set up"
I got my Maupets tree yesterday and, had it put together in maybe 15 minutes. The instructions were clear, and I didn’t need any extra tools or anything like that. Overall, yeah, I’m really happy with it.
WilliamMcaleer_54
February 18, 2026
"The site design feels really cozy…"
The site design feels really cozy, like it’s easy to settle into and just browse around. It has a warm look that makes everything feel a bit more inviting, and I don’t know, it just kind of...
davidrogalski5019
February 15, 2026
"Smell kinda faded after a couple days"
When I first opened it, there was a bit of an off-gassing smell. It wasn’t terrible, just kinda noticeable. I left it near a window, and after about 2 days it was pretty much gone.
rodney_Soares73
February 02, 2026
"Checking out on maupets.com was actually straightforward, and..."
Checking out on maupets.com was actually straightforward, and my card went through with no issues. I was also glad they had financing available because, let’s be real, the price wasn’t exactly tiny??
The only reason I’m giving 4 stars is that the approval page took a bit longer than I expected, and for a moment I was like, did it freeze?? Is it still working?? But it did go through in the end, so overall it was fine.
DavidHudgins_81
January 21, 2026
"Pretty solid overall"
The stuff was decent quality and the price felt fair, so I can’t really complain too much. Shipping could’ve been a bit faster though, I was basically checking the tracking like it was a major life event. Overall, still a good experience.
robert.Ohno
January 16, 2026
"I just needed one tiny part..."
I just needed one tiny part, and it seriously should have been simple, but it was never in stock. I kept checking and checking, and still nothing. Frustrating for such a small thing...
PATTERSON
January 16, 2026
"My cat is obsessed"
So... this ended up being way comfier than I expected. My cat basically claimed it right away and now sleeps there pretty much all day
james_Carella86
January 14, 2026
"I reached out once earlier in…"
I reached out once earlier in the week and then sent a follow-up a couple days later, but I never got a response either time. I was hoping to get things sorted quickly, so it was disappointing to just be left waiting
luz_Hackathorn00
December 31, 2025
"Looked great at first, but cleaning it is a pain"
I wanted to like this, and at first it seemed like a good buy. But after actually using it for a few weeks, the cleaning became the biggest issue. Hair gets trapped in all the little corners, and the fabric doesn’t wipe down easily at all. Even with regular vacuuming, it started looking dirty quickly. Taking it apart just to clean everything is annoying too. For the price, I expected it to be much easier to maintain. I wouldn’t buy it again.

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